Wicket11's Terms & Conditions

By accessing or using the Wicket11 website and platform, you are considered to have fully accepted these terms and conditions. If you do not agree with these terms, please refrain from using our platform.

These terms and conditions constitute a legal agreement between Wicket11 and its users. Wicket11 reserves the right to modify them at any time. Continued use of the platform after any changes will be deemed as acceptance of the updated terms.

This platform operates as an entertainment service. Wicket11 supports responsible betting, and we want every user to engage with the platform consciously, safely, and enjoyably.

To open an account on Wicket11, the following conditions must be met:

• Users must be at least 18 years old — accounts found to belong to underage users will be closed immediately.
• Each person may only register one account — if multiple accounts are found under the same individual, all will be closed and balances may be forfeited.
• Accurate and truthful information must be provided at registration — accounts may be suspended if incorrect details are found.
• Your account password and login credentials must be kept strictly private — never share them with anyone.
• Selling or transferring your account to a third party is strictly prohibited.

Wicket11 reserves the right to accept or reject any account registration. If suspicious information is found, additional documentation may be requested for verification.

Please read the following rules carefully before placing any bets on Wicket11. Following these terms and conditions will help ensure a smooth, hassle-free experience.

• Once a bet is confirmed, it cannot be changed or cancelled — so please review all details carefully before placing your bet.
• Odds may change during live betting — the odds at the time your bet is confirmed will be the ones that apply.
• If a match or event is abandoned, suspended, or left incomplete, Wicket11 will make a decision in accordance with its own policy.
• If a bet is incorrectly accepted due to a technical error, Wicket11 reserves the right to void that bet.
• Maximum bet limits vary by market and are subject to change at any time.
• Any account found to be involved in match-fixing or displaying unusual betting patterns will be investigated.

The following terms and conditions apply to all deposits and withdrawals on Wicket11. Adhering to these rules ensures smooth and fair financial transactions.

• Deposits must be made from a payment method registered in your own name — depositing from another person's account is strictly prohibited.
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• KYC verification may be required at the time of withdrawal — a copy of your national ID or passport may need to be submitted.
• Withdrawals are typically processed within 15 minutes to 24 hours, though verification may take additional time.
• Deposited funds are non-refundable — they can only be used for betting and gaming.
• Accounts suspected of money laundering or fraudulent transactions will be investigated and, where necessary, reported to the relevant legal authorities.

All bonuses and promotional offers on Wicket11 are subject to specific terms and conditions. Please read these terms carefully before claiming any bonus.

• The welcome bonus is for new users only — each new account is eligible once.
• Wagering requirements must be met before bonus funds can be withdrawn — typically between 10x and 30x the bonus amount.
• Bonuses are only valid for specific games or markets — the detailed terms for each bonus are listed separately.
• Bonuses are generally valid for 7 to 30 days — any unused bonus will be automatically cancelled upon expiry.
• Multiple bonuses cannot be active at the same time — a new bonus will not be activated until the conditions of the current one have been met.
• If bonus system abuse is detected, the bonus may be forfeited and the account suspended.

The following activities are strictly prohibited on the Wicket11 platform. Violating these terms may result in account closure and forfeiture of your balance.

• Creating multiple accounts under the same identity.
• Depositing using a payment method that belongs to someone else.
• Attempting to exploit the bonus system for abnormal gains (Bonus Abuse).
• Placing bets using bots or automated software.
• Attempting to access another user's account without authorization.
• Intentionally exploiting any technical glitch on the platform.
• Using a false identity or forged documents.
• Harassing, deceiving, or attempting to harm other users.

Wicket11 reserves the right to temporarily suspend or permanently close any account for any reason. This is typically done under the following circumstances:

• A breach of the terms and conditions has occurred.
• If KYC verification is not completed or fraudulent documents are submitted.
• If suspicious or unusual financial transactions are detected.
• The user wishes to close their account voluntarily.

If there is a valid withdrawable balance at the time of account closure and no rules have been violated, those funds will be returned.

Wicket11 places the highest priority on protecting users' personal information. Our full privacy policy Here can read.

• User personal data is never sold to third parties.
• Information may be shared with authorities upon request, as required by law.
• All data is kept secure through SSL encryption.
• Users are considered to have consented to the use of cookies.

Wicket11 is committed to responsible betting. We want every user to enjoy betting in a fair and safe environment. Betting is entertainment — not a source of income.

• Users can set their own daily, weekly, or monthly deposit and betting limits.
• Self-Exclusion for a set period can be activated if needed.
• If signs of betting addiction appear, our support team is ready to help.

For more details, visit our Responsible Gaming Visit the page.

Wicket11 reserves the right to update these terms and conditions at any time. Any changes will be reflected on this page, and users will be notified of significant updates via email or in-app notification.

For any questions or complaints, please reach out to our customer support: support@wicket11.net